Privacy Policy

Privacy Policy of www.bearsnacks.co.uk
This Website collects some Personal Data from its Users.
This document can be printed for reference by using the print command in the settings of any browser.

Owner and Data Controller
BEAR, The Big Cave,
Deepest Darkest Woods,
PO Box 1311
St. Albans AL1 9FL

Owner contact email: bear.uk@bearsnacks.com

Types of Data collectedAmong the types of Personal Data that this Website collects, by itself or through third parties, there are: Trackers; Usage Data; email address; device information; first name; last name.Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.
Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools – by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.Users are responsible for any third-party Personal Data obtained, published or shared through this Website.

Mode and place of processing the DataMethods of processingThe Owner takes appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organisational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.PlaceThe Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.Retention timeUnless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.

The purposes of processingThe Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Analytics, Advertising, Remarketing and behavioural targeting, Platform services and hosting, Tag Management, Heat mapping and session recording, Traffic optimisation and distribution, Content performance and features testing (A/B testing), Displaying content from external platforms and Contacting the User.For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.

Detailed information on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:

Advertising
This type of service allows User Data to be utilised for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on this Website, possibly based on User interests.
This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
Some of the services listed below may use Trackers to identify Users or they may use the behavioural retargeting technique, i.e. displaying ads tailored to the User’s interests and behaviour, including those detected outside this Website. For more information, please check the privacy policies of the relevant services.
Services of this kind usually offer the possibility to opt out of such tracking. In addition to any opt-out feature offered by any of the services below, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section "How to opt-out of interest-based advertising" in this document.

Meta Lookalike Audience (Meta Platforms Ireland Limited)
Meta Lookalike Audience is an advertising and behavioural targeting service provided by Meta Platforms Ireland Limited that uses Data collected through Meta's Custom Audience in order to display ads to Users with similar behaviour to Users who are already in a Custom Audience list on the basis of their past use of this Website or engagement with relevant content across Meta's apps and services.
On the basis of these Data, personalised ads will be shown to Users suggested by Meta Lookalike Audience.Users can opt out of Meta's use of Trackers for ads personalisation by visiting this opt-out page.Personal Data processed: Trackers; Usage Data.Place of processing: Ireland – Privacy PolicyOpt out.

Google Ad Manager (Google Ireland Limited)Google Ad Manager is an advertising service provided by Google Ireland Limited that allows the Owner to run advertising campaigns in conjunction with external advertising networks that the Owner, unless otherwise specified in this document, has no direct relationship with.
In order to understand Google's use of Data, consult Google's partner policy.
This service uses the “DoubleClick” Cookie, which tracks use of this Website and User behaviour concerning ads, products and services offered.  Users may decide to disable all the DoubleClick Cookies by going to: Google Ad Settings.Personal Data processed: Trackers; Usage Data.Place of processing: Ireland – Privacy Policy.

Pinterest Ads (Pinterest, Inc.)Pinterest Ads is an advertising service provided by Pinterest, Inc. that allows the Owner to run advertising campaigns on the Pinterest advertising network.Users may opt out of behavioural advertising features through their device settings, their Pinterest personalization settings.Personal Data processed: Trackers.Place of processing: United States – Privacy PolicyOpt out.AnalyticsThe services contained in this section enable the Owner to monitor and analyse web traffic and can be used to keep track of User behaviour.

Google Analytics (Google Ireland Limited)Google Analytics is a web analysis service provided by Google Ireland Limited (“Google”). Google utilises the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualise and personalise the ads of its own advertising network.Personal Data processed: Trackers; Usage Data.Place of processing: Ireland – Privacy PolicyOpt Out.

Meta ads conversion tracking (Meta pixel) (Meta Platforms Ireland Limited)Meta ads conversion tracking (Meta pixel) is an analytics service provided by Meta Platforms Ireland Limited that connects data from the Meta Audience Network with actions performed on this Website. The Meta pixel tracks conversions that can be attributed to ads on Facebook, Instagram and Meta Audience Network.Personal Data processed: Trackers; Usage Data.Place of processing: Ireland – Privacy PolicyOpt out.

Pinterest Conversion Tag (Pinterest, Inc.)Pinterest Conversion Tag is an analytics service provided by Pinterest, Inc. that connects data from the Pinterest advertising network with actions performed on this Website.Users may opt out of behavioural advertising features through their device settings, their Pinterest personalization settings or by visiting the AdChoices opt-out page.Personal Data processed: device information; Trackers; Usage Data.Place of processing: United States – Privacy PolicyOpt out.Meta Events Manager (Meta Platforms Ireland Limited)Meta Events Manager is an analytics service provided by Meta Platforms Ireland Limited. By integrating the Meta pixel, Meta Events Manager can give the Owner insights into the traffic and interactions on this Website.Personal Data processed: Trackers; Usage Data.Place of processing: Ireland – Privacy PolicyOpt out.

Hotjar Form Analysis & Conversion Funnels (Hotjar Ltd.)Hotjar is an analytics service provided by Hotjar Ltd.
Hotjar honours generic Do Not Track headers. This means your browser can tell its script not to collect any of your data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.Personal Data processed: Trackers; Usage Data.Place of processing: Malta – Privacy PolicyOpt Out.

Contacting the User

Contact form (this Website)
By filling in the contact form with their Data, the User authorises this Website to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.Personal Data processed: email address; first name; last name.

PromotionsFrom time to time, we may hold a promotion (e.g. giveaway) on our website or social media channels. The personal data we collect in this event is very limited and not systematic. We use information that we collect about you to contact you in case you have won a price. Additionally, in compliance with our legal obligations, a list of winners will be kept to indicate a valid award of prize(s) took place (i.e. a list with the surname and county of prize-winners and, if applicable, their winning entries). This list may be shared with third parties upon request. The winner can always oppose to have this information included in this list. In each case, the information we collected will be deleted within 3 months after the end of the promotion.

Content performance and features testing (A/B testing)The services contained in this section allow the Owner to track and analyse the User response concerning web traffic or behaviour regarding changes to the structure, text or any other component of this Website.Google Optimize (Google Ireland Limited)Google Optimize is an A/B testing service provided by Google Ireland Limited ("Google").Google may use Personal Data to contextualise and personalise the ads of its own advertising network.Personal Data processed: Trackers; Usage Data.Place of processing: Ireland – Privacy Policy.

Google Optimize 360 (Google Ireland Limited)Google Optimize 360 is an A/B testing service provided by Google Ireland Limited ("Google").This service allows the Owner to target groups of Users on the base of their past use of this Website. Users that opt-out of tracking by Google Analytics will not be included in experiments created in Google Optimize 360.Google may use Personal Data to contextualise and personalise the ads of its own advertising network.Personal Data processed: Trackers; Usage Data.Place of processing: Ireland – Privacy Policy.

Displaying content from external platforms
This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.Vimeo video (Vimeo, LLC)Vimeo is a video content visualisation service provided by Vimeo, LLC that allows this Website to incorporate content of this kind on its pages.Personal Data processed: Trackers; Usage Data.Place of processing: United States – Privacy Policy.Heat mapping and session recordingHeat mapping services are used to display the areas of this Website that Users interact with most frequently. This shows where the points of interest are. These services make it possible to monitor and analyse web traffic and keep track of User behaviour.
Some of these services may record sessions and make them available for later visual playback.Hotjar Heat Maps & Recordings (Hotjar Ltd.)Hotjar is a session recording and heat mapping service provided by Hotjar Ltd.
Hotjar honours generic „Do Not Track” headers. This means the browser can tell its script not to collect any of the User's data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.Personal Data processed: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service.Place of processing: Malta – Privacy PolicyOpt Out.Platform services and hostingThese services have the purpose of hosting and running key components of this Website, therefore allowing the provision of this Website from within a unified platform. Such platforms provide a wide range of tools to the Owner – e.g. analytics, user registration, commenting, database management, e-commerce, payment processing – that imply the collection and handling of Personal Data.
Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored..

Webflow (Webflow, Inc.)Webflow is a platform provided by Webflow, Inc. that allows the Owner to build, run and host this Website. Webflow is highly customisable and can host websites from simple blogs to complex e-commerce platforms.Personal Data processed: various types of Data as specified in the privacy policy of the service.Place of processing: United States – Privacy PolicyOpt out.

Remarketing and behavioural targetingThis type of service allows this Website and its partners to inform, optimise and serve advertising based on past use of this Website by the User.
This activity is facilitated by tracking Usage Data and by using Trackers to collect information which is then transferred to the partners that manage the remarketing and behavioural targeting activity.
Some services offer a remarketing option based on email address lists.
Services of this kind usually offer the possibility to opt out of such tracking. In addition to any opt-out feature offered by any of the services below, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section "How to opt-out of interest-based advertising" in this document.

Meta Custom Audience (Meta Platforms Ireland Limited)Meta Custom Audience is a remarketing and behavioural targeting service provided by Meta Platforms Ireland Limited that connects the activity of this Website with the Meta Audience Network.Users can opt out of Meta's use of Trackers for ads personalisation by visiting this opt-out page.Personal Data processed: email address; Trackers.Place of processing: Ireland – Privacy PolicyOpt out.

Facebook Remarketing (Meta Platforms Ireland Limited)Facebook Remarketing is a remarketing and behavioural targeting service provided by Meta Platforms Ireland Limited that connects the activity of this Website with the Meta Audience Network.Personal Data processed: Trackers; Usage Data.Place of processing: Ireland – Privacy PolicyOpt Out.

Google Ad Manager Audience Extension (Google Ireland Limited)Google Ad Manager Audience Extension is a remarketing and behavioural targeting service provided by Google Ireland Limited that tracks the visitors of this Website and allows selected advertising partners to display targeted ads across the web to them.In order to understand Google's use of Data, consult Google's partner policy.Personal Data processed: Trackers; Usage Data.Place of processing: Ireland – Privacy PolicyOpt Out.

Tag ManagementThis type of service helps the Owner to manage the tags or scripts needed on this Website in a centralised fashion.
This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data.

Google Tag Manager (Google Ireland Limited)Google Tag Manager is a tag management service provided by Google Ireland Limited.Personal Data processed: Usage Data.Place of processing: Ireland – Privacy Policy.

Traffic optimisation and distributionThis type of service allows this Website to distribute their content using servers located across different countries and to optimise their performance.
Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between this Website and the User's browser.
Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information of the User are transferred.

jsDelivr (jsdelivr.com)jsDelivr is a traffic optimisation and distribution service provided by jsdelivr.com.Personal Data processed: Usage Data.Place of processing: Poland – Privacy Policy.

Cloudflare (Cloudflare Inc.)Cloudflare is a traffic optimisation and distribution service provided by Cloudflare Inc.
The way Cloudflare is integrated means that it filters all the traffic through this Website, i.e., communication between this Website and the User's browser, while also allowing analytical data from this Website to be collected.Personal Data processed: various types of Data as specified in the privacy policy of the service.Place of processing: United States – Privacy Policy.

Information on opting out of interest-based advertisingIn addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.

Further information about the processing of Personal Data

Promotional activities
You may find a link to a temporary promotional offer or competition on our website or social media platforms. To be able to send you your reward, we will ask for your first name, surname, and home address. By providing us with your personal data you authorize us to process that information for the purpose of contacting the winner and sending the reward. Your personal data will be deleted immediately after the reward has been sent.

More specifically, we may collect your personal data in relation to the competition: GRRRow your own. Your name and e-mail address are collected, stored and processed. Your data will only be collected to contact you in case you have won a prize and to send you the prize. In case you are the winner, your surname and county will also be published in our next BEAR newsletter. Your data can be transferred to the agency responsible for the process of the competition when this is relevant. In that case we will provide appropriate safeguards. Your data will be deleted within 28 days after the end of the competition.

Cookie Policy
This Website uses Trackers. To learn more, the User may consult the Cookie Policy.

Further Information for Users

Legal basis of processing
The Owner may process Personal Data relating to Users if one of the following applies:Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;processing is necessary for compliance with a legal obligation to which the Owner is subject;processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Further information about retention time
Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the Users’ consent.Therefore:Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The rights of UsersUsers may exercise certain rights regarding their Data processed by the Owner.In particular, Users have the right to do the following, to the extent permitted by law:

Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.

Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.

Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.

Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.

Restrict the processing of their Data. Users have the right to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.

Have their Personal Data deleted or otherwise removed. Users have the right to obtain the erasure of their Data from the Owner.

Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance.Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.Users are also entitled to learn about the legal basis for Data transfers abroad including to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time, free of charge and without providing any justification. Where the User objects to processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights
Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be answered by the Owner as early as possible and always within one month, providing Users with the information required by law. Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Owner to each recipient, if any, to whom the Personal Data has been disclosed unless this proves impossible or involves disproportionate effort. At the Users’ request, the Owner will inform them about those recipients.

Additional information about Data collection and processing

Legal action
The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services.

The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User's Personal Data
In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance
For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) or use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policyMore details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

Changes to this privacy policyThe Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Website and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

Definitions and legal references

Personal Data (or Data)
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage DataInformation collected automatically through this Website (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilised by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilised to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilised by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.UserThe individual using this Website who, unless otherwise specified, coincides with the Data Subject.

Data Subject
The natural person to whom the Personal Data refers.

Data Processor (or Processor)The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.

This Website (or this Application)The means by which the Personal Data of the User is collected and processed.ServiceThe service provided by this Website as described in the relative terms (if available) and on this site/application.

European Union (or EU)Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.CookieCookies are Trackers consisting of small sets of data stored in the User's browser.

TrackerTracker indicates any technology - e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.Legal informationThis privacy policy relates solely to this Website, if not stated otherwise within this document.Latest update: 6 December 2023